Hello All-
I recently upgraded from a Droid Maxx to a Droid Turbo and when I'm in a text and try to capture a photo my phone will freeze and reboot. Has anyone else seen this?
Thanks!
That is good to know. I just tinkered around with a Turbo and I did not run into the situation you are having. Please clear the cache for the camera app by following these steps http://spr.ly/6586BucCMOnce that has been done please try the camera/messaging again.
TamaraH_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
This is one feature that I love personally. I would not know what to do with out it. Let's get your phone back to normal. When did you first notice this happening? Does this only occur when sending a text to a specfic person or all contacts? Does your phone run normally when you are not doing this?
JasperM_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
It has done it to several contacts. So far yes it does run normally.
I'm glad to see that it runs normally aside from the text/camera issue Scot. We're committed to resolve this issue for you. What text messaging application do you use, please?
AntonioC_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
The original factory model for Verizon/Droid Turbo.