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Why does do not disturb still allow text message alerts?

I have do not disturb turned on and I still get text message and app alerts from everyone. I checked the allow exceptions tab and only "Alarms" is turned on. So it should be blocking everything except alarms, but it does not.

How do I get this resolved.

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Verizon_Support

We're always here for support. To clarify, the device you currently have is the Galaxy S6 Edge correct?
KleoL_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

SlowBusa

Yes it's an s6 edge.

Verizon_Support

SlowBusa,
I love the Do Not Disturb feature on my iPhone, so having it available on other devices now is awesome. Let’s ensure that you have all the settings put up correctly. I found out some additional details on Samsung’s website. So please follow these steps: http://bit.ly/1NxAGuU Keep us posted on if this helps.

ErinW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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