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My phone factory reset itself and I lost all my pictures. Is there a way to get them back?

While in my pocket my phone was bumped a lot and it messed with the password lock and now it said its factory resetting itself. After getting back in, it showed no photos are anything a matter a fact. Is there a way to get them back. Thank you so much!!! Smiley Happy

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Somewhat_knowledgeabl

Do you have a Google account?

Wintertime97

yes

Somewhat_knowledgeabl

Ok so usually it has the backup assistant plus in settings>backup and reset. Also if it's set up the same way as my phone there's a box that says to back up your content.. if you didn't already you should check the box.

Wintertime97

there seems to be nothing to restore the photos on to the phone.

Verizon_Support

We know how important it is to retrieve your information. Are you aware if your device was backed up via any type of cloud storage?
KleoL_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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