I bought a Network Extender last week to help with the constant dropped calls I get within my house and have been having a pretty serious issue with it. The issue that I am having with mine is that I am able to recieve calls, but not make them with the extender. I've already had the extender replaced, however that did not fix it.
When I try to make a call while in the network extender area, the phone dials the number and never connects. After about 40 seconds of sitting on the dialing screen, a pop up window opens stating "The network is busy, please try again later." While the phone is attempting to dial, the network light on the extender does not flash or give any indication that a call is being made. This happens dialing #48, *228, as well as any normal phone number.
The recieve side of the extender seems to be working great. When recieving calls I get the beeps right when I answer like I should, and the call quality is great with no dropping of calls like I usually have without the extender.
The first thing I did was double check that the MAC address showing in My Verizon matched the one on the unit, which it did, and that I had listed my phone under the priority users. When that didn't work I did *228 option 1 and 2, which was no help either. Then I called tech support and working with tech support we have tried cycling power to the extender, router, and modem. Tried plugging the extender directly into the modem. I've also tried making calls with the data network disabled, rebooting the phone, and last night I even did a factory reflash of the phone to make sure no app I've installed was interfering with the connection to the extender. Nothing has worked.
If anything knows of anything that might get it to work, it would be greatly apreciated.
