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I haven't been able to access the NFL Mobile App all weekend. Any time I try to open the app it crashes, without an error message, within seconds. I've already uninstalled/reinstalled, cleared cache, etc.
I have an S5
Any thoughts on how to fix?
Brady21 I'm a huge football fan, and I understand we need to get your NFL up and running. Are you having issues with any other app? Is the location setting on? Click the the link for instructions. http://spr.ly/6583By6FfDeloresK_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Having the same problem. Open the app and it crashes immediately. No error message. Phone and all other apps are up to date. Rebooted phone, wiped cache partition, Uninstalled and reinstalled updates. Location on or off, or doesn't work (should work either way). Galaxy s5 with no other problems.
Swolfson,Appreciate the explanation but sorry to hear about this ongoing issue especially with the season getting set to kick off. Have you tried searching for the NFL Mobile application in the Play Store and if so, are you able to download or update a new version of the application? Can you also try running the device in Safe Mode to see if the application is able to open correctly? Here are the instructions for Safe Mode: http://vz.to/1E7ZzFLChrisM_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
The app is completely up to date (no update available on the play store). Booted in safe mode and still wouldn't work.
All other apps are functioning and yes I had location on. Unfortunately it's still not working.
Brian?
We are not giving up Brady21. We still have some steps up our sleeves that will help with this issue. Is the software on your phone up to date http://vz.to/1BiGZYk ? If you go into settings>applications>application manager>all, are you able to uninstall previous software update on the application?
JorgeO_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
After the latest update I can now get into the app. I'm still seeing the
$99.99 price, is that only because it's preseason?
Thanks,
Ryan
On Sep 3, 2015 9:48 PM, "Verizon Wireless Customer Support" <
