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Android
Ratcliff186,
Help is here! It's very odd that your device is not powering up but we are here to help in any way we can today. How long has this been happening? Has there been any recent updates to your device (software related)? Any moisture or physical damage to the device? Do you remember the last thing you were doing on the device before you noticed it was not working anymore?
Also, can you process these steps for us: http://vz.to/1GQ04WS Keep us posted as we look forward to hearing from you.
-TakendraW_VZW
Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
