I keep getting "authentication failed" when trying to set up my TWC email accounts. Any suggestions?

JoePF

I keep getting "authentication failed" when trying to set up my TWC email accounts. Any suggestions?

SuzyQ

Make sure your incoming and outgoing server names are correct and you are using the manual setup"

POP settings:

Account Type: POP or POP3
Incoming Mail Server: mail.twc.com
Incoming Server - POP3 port: 110
Outgoing Mail Server (SMTP): mail.twc.com
Outgoing Server - SMTP port: 587
Inbound & Outbound User Name: Enter full email address
johndoe@[division].rr.com
johndoe@roadrunner.com
johndoe@twc.com
Inbound & Outbound Password: Email Password (same as Web Mail)
SMTP Server Requires Authentication: Checked

IMAP settings:

Account Type: IMAP
Incoming Mail Server: mail.twc.com
Incoming Server –IMAP port: 143
Outgoing Mail Server (SMTP): mail.twc.com
Outgoing Server – SMTP port: 587
Inbound & Outbound User Name: Enter full email address
johndoe@[division].rr.com
johndoe@roadrunner.com
johndoe@twc.com).
Inbound & Outbound Password: Email Password (same as Web Mail)
SMTP Server Requires Authentication: Checked

After doing all this, are you still getting authentication errors?