Living in a rural area of Pennsylvania, Verizon is the best provider for coverage and reception. That's my positive comment for them. The one issue that I continue to have with Verizon is the amount they charge for a basic phone. My husband prefers a basic phone. He does not want to go to a smartphone, as he just want a phone to call and do limited texting. It is time to upgrade and with the exception of two very bare bones basic phones running around $.99, the other basics are going for $80 and up! My new smartphone was FREE!!! Verizon needs to stop punishing the basic phone user. Not everyone wants all the bells and whistles of a smartphone. Because it is so hard to find a provider that gives good coverage and reception in our area, we are trapped by Verizon. That's my big gripe - Thanks for letting me share!!! 