Has The Option to Turn Off Advanced Calling (HD Voice) Been Removed S6 Android 5.1.1?

I just updated to Android 5.1.1 on my Galaxy S6. When I used to go to advanced calling (which I previously had activated), there used to be a checkbox that I could check or uncheck to turn advanced calling off. I no longer have that checkbox. I spoke to someone at technical support and they told me I no longer have the option to turn off HD voice (advanced calling) as the software update, "embedded HD voice in the system." Can anyone confirm this? I used to turn it off when I was in a weak VoLTE area and I started dropping calls. Do others notice that the checkbox has been removed?

Accepted answers

notbitter

It turns out the first tech. was incorrect. I spent some time with a different tech. today (who was awesome) and they set and reset my advanced calling and I now have the toggle switches back.

2015-08-18 00.45.54.png

All comments

TheS1R

It can still be disabled after installing the same update on my Galaxy S6 edge, just as before -- I did notice that is was activated immediately after the update though...

notbitter

That's interesting...When I click on the "Advanced Calling" setting, I no longer have the option to disable it (see the screen shot). I wonder if I need to contact someone else at Verizon support, since the first person I spoke with said that it was "embedded" and can no longer be disabled.

2015-08-18 00.02.18.png

TheS1R

And here is what I see on Galaxy S6 edge with Android 5.1.1:

notbitter

It turns out the first tech. was incorrect. I spent some time with a different tech. today (who was awesome) and they set and reset my advanced calling and I now have the toggle switches back.

2015-08-18 00.45.54.png