Galaxy Note 4 no longer charges

Bulldog79

Yesterday my Samsung Galaxy Note 4 stopped charging when I plug in charger. Is this common? How to resolve issue?

Accepted answers

Bulldog79

I powered off and restarted. Now it's charging. Thanks

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Verizon_Support

Bulldog79 I want to get your Note 4 energized. Before this started were there any new software updates on the phone? Have you tried other chargers? Is this the original charger that came with the phone?
BryanS_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Bulldog79

I powered off and restarted. Now it's charging. Thanks

Verizon_Support

Oh wonderful! We are so happy to hear that your phone is charging again for you Bulldog79. Please let us know if you need anything else. Have a great rest of your day!

NicoleB_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!