My music is not backing up to the cloud although I have it set to back up. I am using the Samsung music app. Is this why? Which apps should I use instead?
I am having the same problem. My music is in the Music folder, and it used to back up. But now it wont' and my cloud is only half full.
I have the same issue. I have 588 songs on my phone and only 171 backed up to the Cloud. Same with a lot of my pictures.
BigBlue56, we want to make sure that you are able to keep your songs safe on the Cloud. How much storage space do you have available?
HarleyE_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
I am having this same problem with some room on the cloud.
Stick440,
We want to make sure your music is protected along with the rest of your personal information you have. What folder is your music stored in on your device? Are you having trouble with anything else being backed up? Do you receive any error messages when you attempt a backup from the device?
ShawnteJ_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
