Why will my Samsung Note 4 not stay connected to the Wi-Fi at work it starts to connect and then it throws me off ...I've always been able to connect my phone to the Wi-Fi at work but all the sudden it does not want stay connected
What kind of encryption does your work's network use? 802.1X (RADIUS) / WPA2-AES Enterprise? Or are they using something else?
What version and build number of the OS do you have installed?
The Note 4 in the last two updates has some Wi-Fi bugs which cause the phones to do this. A system update is required to correct this as it's a driver issue. There are some other underlying issues such as IPV6 connected services not working when the screen is off, if your work or home network support this.
How do I find this information,
For the OS version: Go to Settings > About Device. You'll find the Android version and the Build Number.
For the Wi-Fi Security: You'll see this when the phone is in range of the network, or can find out by asking your IT Department.
Os is 5.0.1. / and work WiFi. Is WPA2PSK
This is also what it says, how do I do this in settings
Justin34, let’s get that note 4 back connected. When did this start? Will it connect to other WiFi networks? Has there been any major changes such as software updates?AnthonyM_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I know you said to wait 24 hours but I have a question would you think this
would be effecting my Wi-Fi please look at this picture
On Nov 20, 2015 8:45 AM, "Verizon Wireless Customer Support" <
It will connect to the Wi-Fi at my house. BUT it will not connect to
my work I have two other people that work here with me and we all have
samsung. and their phone connects, but mine is not for some reason
Please look
Justin34, you mentioned a picture. However, we do not see one. Please include supply one so that we can take a look at it. AnthonyM_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
This is what it looks like at , work,
On Nov 22, 2015 4:10 PM, "Verizon Wireless Customer Support" <
