So my phone froze up and I had to complete a battery pull. Simple/easy. Upon re-boot I had lost my BBM icon and it was not found in the applications. So I went to App. World to download. My App. World icon was missing. Wow, what happened? So, I went to the BB website and sent both downloads to my phone. It worked they came back. So later my phone froze again. Pow, same thing happens all over. I still had the download emails so re-did it again. Hopefully my phone does not freeze up again I am tired of downloading BBM and App. World back to my phone. Any one else have this issue if so how did you correct it? Verizon, can you hear me now! One more thing... my phone never froze up before until the 5.0 download. Anyone have a fix for this?