All we want is a bit of transparency. They way you are handling this release really makes us feel like you do not care. I know the people that respond to these are just cogs in the corporate wheel, but would it hurt to find a way to convince someone in a position of power to give us something. Some piece of information and give us a REASON why it is taking you so freaking long to release this update. If I could swap to another carrier and have the same cell coverage in my are I would because this is some shitty customer service.