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Unfortunately, app has stopped error

After firmware update, Apps stop at random. Email first, now others. Factory reset, cache deletes do not fix the problem.

ready to throw this thing in the trash.

Samsung/Google of no help, stating to perform the above operations, which I have multiple times.

Has anyone really fixed this issue ?

Comments

vzw_customer_support

We will continue to work on ensuring your apps run with the highest performance. When resets completed were the same apps immedaitely restored by Google? Does this happen while using the app or at random times from the background?
YaleK_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

turnsteel

Thanks for your reply. It did restore the apps, and the error occurs both at random and occasionally when I’m using the apps.

tbo27

maybe need fdr automatic restore unchecked first

turnsteel

Tried eveything; still eventually happens again. New phone, same issue.

bearone21

settings/applications/app manager....scroll to the app & force close....re-open the app.

vzw_customer_support

Your troubleshooting efforts are greatly appreciated turnsteel. Since getting the new phone, did you install all the same apps that were on your previous device? Can you try running your phone in safe mode and test for 24 hours. Keep us updated if you still experience same issues. For directions on how to place your phone in safe mode click, http://vz.to/1vu0e1R

Thank You,
MichelleS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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