wo week old phone and my screen went black. Tried Maintenance Boot Mode and it won't let me restart the phone. I am quickly losing confidence in Samsung, I just replaced my Motorola Droid Razr Maxx with this. Maybe I should go back to Motorola?
cburne7711, I can understand the discontent in your device. I want to make sure we get you back in love with your device. We encourage you to do the Software Repair Assistant. Here is the steps http://spr.ly/6582B3W2jRobinD_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!