$50 due in three days?!!! Even though I'm on the $15/month plan???? According to VZW-FREE-MSG

asekelsky

I just received a text from VZW-FREE-MSG that I have to pay $50 in three days in order to keep my plan, despite the fact that I am on a $15/month plan with 300 minutes. I've only used 88 of those 300 minutes, too, so it's not that I went over.

I already have $20 on my account, since I switched from the $30/month to the $15/month plan a month or so ago.

The text I received:

My account (personal info. blocked out):

Why would I even pay $50 for a 300 minute plan?!!!!!!!

Verizon_Support

asekelsky It's very important that you receive correct details about your plan. I've never seen this message before. What type of account do you have with us? Prepaid or a contract?
SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!