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Definitely some truth to this "Oh yeah and their desire to see how many people knuckle under and go give them more money for a current generation phone." What they don't have a good measure of is how much of their customer turnover is associated with them not keeping their phones up to date. I'm in Chicago metro and their are other options that are just as good or better. I switched part of my family from TMobile to Verizon a couple years ago. I get a direct comparison with each working better in some spots. So that leaves their support of the phones as a differentiator in which they are the underdog. Given their spotty coverage on the Metra where I spend 2 hours per day I will be moving back to TMobile. They won't know why I left. They'll just get the change notification from TMobile. They tout themselves as the premium and best carrier. Good advertising but the truth is they are just the most expensive at least for where I need service.
Motorola would have more up to date information on if your device is scheduled for an update to Lollipop.
Motorola Support - Find Answers | Motorola Mobility, Inc.
Meaning: when Verizon, Moto, hardware manufacturers and Google plus the FCC all get on the same page in other words.
People think partner support is carriers. People forget parts manufacturers and licensing.
Motorola has already said that Lollipop for the Maxx has been released to Verizon. So Verizon is the holdup now.
Low level rep said that. They would not officially know. There is no MDN soak test happened so we know that's false as... This happens before it is submitted to Verizon.
And you know that for a fact? I have the screenshot from a live chat (from Motorola) saying that the Lollipop upgrade HAS been released to Verizon. And I would guess that even a low level rep at Motorola might know more about it than you.
What makes you so sure that there has not already been a soak test? Those who are asked to participate in soak tests are not supposed to reveal that, so how would you know?
We probably aren't supposed to know that the Moto G 3rd Gen is about to start the 6.0 soak, but..........we do.
Oh because someone will say there is one. Always happens. Just Google search every Motorola device then soak test. Just saying
This is unacceptable for a flagship phone. The Moto X 1st gen has the same processor/GPU and received lollipop months ago. Just another example of how Verizon doesn't care about customer service - just profits.
Tell me again why Verizon is better than prepaid?
What people who bought the device when it was a flagship verizon smart phone don't forget is the fact that hardware used for it is the same as the Moto X first generation. Also what we will not forget nor forgive is that verizon won't support a phone it demanded exclusive distribution rights to.
All the processors, radios etc used on the Maxx/Ultra/Mini are common with the first gen Moto X. If they have pushed a working Lollipop, as they have, to the 2013 Moto X then it shows *all* the hardware issues have been dealt with. What we are waiting for is Verizon to push in all their bloatware that eats up another 3G or so of storage on the phone. Oh yeah and their desire to see how many people knuckle under and go give them more money for a current generation phone.
Fates wrote: What people who bought the device when it was a flagship verizon smart phone don't forget is the fact that hardware used for it is the same as the Moto X first generation. Also what we will not forget nor forgive is that verizon won't support a phone it demanded exclusive distribution rights to. All the processors, radios etc used on the Maxx/Ultra/Mini are common with the first gen Moto X. If they have pushed a working Lollipop, as they have, to the 2013 Moto X then it shows *all* the hardware issues have been dealt with. What we are waiting for is Verizon to push in all their bloatware that eats up another 3G or so of storage on the phone. Oh yeah and their desire to see how many people knuckle under and go give them more money for a current generation phone.
Fates wrote:
Uhm no the Moto X processsor is NOTHING like the Maxx processor. People compare them, but the X processor is a custom processor.
