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Phone is saying my charger is incompatible, but I have used an exact one from samsung from another S5, and other charger with the same results.
Are you using the same outlets try it in a different house?
Yep, tried 2 different houses 90 miles apart. Tried it at my work. I have tried many options with the same end result. Sometimes it will work for 15 seconds, then tell me that or it might work for 30 and then give me the same message.
We definitely want to ensure that your device is running in top form! Lets continue to review your charging concern. Does the charger work with other devices? Typically, this type of error occurs when there is dust or debris impeding with the charging. It's common for this if you're anything like me and stick your phone in your pocket. I would suggest ensuring that the charging port is clear. YosefT_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Check your ports and make sure they are free of dust and debris. As silly as this sound ensure you pushed the cable in far enough into the wall wart lol. Don't ask...
Hi, checked the port, Just took it to a Verizon store, they didn't see anything either. Used all the same cords on my sons S5 that we both purchased the same day. Just blew out the USB port with canned air.
