Marshmallow Update.........Anyone got it yet?

Has anyone seen signs of this thing actually rolling out? I know that it is supposed to be in batches, but are they batches of 10? of 100? of 3.14??

I have had a long list of android devices and this has been the worst handling of an update I have ever seen.

Accepted answers

ABarreto

I'm in Houston, TX and just installed 6.0!

However, looks like there is no "System UI Tuner".

Is that what you guys have found?

All comments

pacmusicman

I currently own a Samsung Galaxy S4 and...depending upon who you believe...the phone will either be getting updated by the end of the year...or...not at all.

jcp15963

/?I've been scouring all the tech sites and..........nothing. No one has reported getting the update other than the soak test. Maybe they meant March 1st 2017?

Jerkfresh

That's because they're probably having issues with all the bloatware that is loaded on this phone. The more that are on the phone the more issues they will have with updates. And this phone is loaded with them. I'd be surprised if it ever comes out.

bearone21

yes on a note5, everything works ok. 30 min download/install 6.0.1

Ann154

The Note 5 probably has more pre-installed applications then the Droid Turbo 2 and its update is rolling out too.

The update wouldn't have passed the Verizon Wireless technical acceptance if it wouldn't install with all the pre-installed applications.

Jerkfresh

It's not rolling out too.... It's the only one rolling out.

UJZ100

I'm not buying their story. I feel like they are still having issues so they are slowly rolling it out so tech support doesn't get overwhelmed.

I have yet to get a legit answer. Someone just needs to upload the files so we can download and do it ourselves.

johnhc

Well It seems that even using Verizon's SUA doesn't work. many of us check using it a couple of times a day and still nada. I check using the phones check for update a few times during the day as I travel a lot and have been in a few major cities and figure since they roll out to different areas I might have luck in one city versus another... but nope no luck there and no luck using Motorola's own software updater as well ( I have Verizon's SUA on one computer and Motorola's on another - just so they don't interfere with each other )

Anduiril

I wasn't trying to explain why it was taking so long. You may be correct that they are having problems and rolling it out slowly. I was just trying to share the explanation that I was given as to why the Check for Updates on our phones wasn't working. My calls to tech support were trying to figure out why mine wasn't.

I agree with you that we should be able to get the update ourselves. Which was how it worked before (with other phones).

Here are a few more details about my calls. After a couple calls to VZW, I finally got a Tier 2 tech who compared my kernel and baseband version to what their system is showing as the latest version. And gave me the number for Motorola thinking that my phone was the problem. I called them a few times. At one point I got a Tier 2 tech that told me that manually updating my phone would void my warranty. I asked for her supervisor at that point. He told me that Motorola had disabled the manual update feature on the phone. I got a different number for Motorola from him to verify that. After a few unsuccessful attempts at navigating their automated service I finally got a person. He was able to pull up my incident number and sent it to Tier 3 support and told me that I would hear from them within the next business day. I was expecting a call on Monday. But about 5:30 yesterday the Tier 3 tech called me back and explained the change in how the Check for Updates feature on our phone worked now.

I did call VZW back and let them know what the tech from Motorola had told me requesting that they check with Motorola and update their (VZW update) page. Since it was a Friday night I doubt they will do anything (IF they do at all) until Monday though.

Anduiril

I had a heck of a time getting SUA to install but somewhere in my reading I did see that the SUA might take a week to update. I wish I had thought to ask the Tier 3 tech about when it would update.

UJZ100

I wasn't accusing you of lying.

I feel like Verizon has been mum about it because they either screwed up or they can't fix it after they added their bloatware.

Their support in this matter has been awful.

Anduiril

I didn't think you were.

And you are probably right about it taking so long because something got messed up. I would guess involving making all the Verizon apps system apps.

And yes the tech support could be better but Motorola might be partially to blame there since most of us that are upset about the manual update not working like we expect it to.

I'm a field service technician and know all to well about trying to fix a problem and then finding out that there was a software change the I wasn't told about.

The sad thing is that we will probably never find out where the real problem is. It'll just get fixed and they will expect us to be happy that it's fixed.

boomerang503

I'm asking specifically about the Droid Turbo 2. The reason is that so far, I've been in contact with "Big Red" on 3 different occasions and have been lied to twice, and the 3rd rep that had absolutely no clue as to what they were doing, and am not any closer to having an idea as to what is going on. That 3rd rep suggested the Motorola Device Manger Software from Moto, the problem is that it will not work on the post Lenovo - motorola phones. They are not supported by that software.

As for Bloatware.....I say that ALL DROID DEVICES - NO MATTER THE MANUFACTURER should be treated in the same regard as the Nexus line. Download the Pure OS from Google and bypass the garbage that all the carriers seem to think that we might care about......which we do not. (It also seems that Google is about the only people that can handle a software update without their computers/ servers dying.)

Chuckles2

Everything complete. About 1 Hr. 10 minutes total.

ABarreto

I'm in Houston, TX and just installed 6.0!

However, looks like there is no "System UI Tuner".

Is that what you guys have found?

rbird2

Also got Marshmallow today. Verizon must have turned ON the update today. So for it is much smother than Lolipop

Anduiril

I got it today by Checking for Updates. I did have to wait until I got home to get it downloaded though since I don't have wifi at work.

SV_Gabriel

In the process of downloading the 2nd of 2 updates right now.

Second one is a beast - 1.1GB

Update one went smooth as silk. I got it via the "Check for system Updates" option in settings.

Your mileage may vary - good luck.

Bambii07

I got mine yesterday. It came in 2 parts.

unknown

What device do you have?

ElectroAviator

After a failed OTA Update I was successful at getting marshmallow via the Motorola update software you can install if you connect your phone to a computer Here is my solution thread: Update Failed but Says UpToDate

Furious10

In a word...nope!

steviewencha

2 parts last Thursday. HTC One M8. Hate the update.

crazytom89

I have marshmallow update for turbo 2 and samsung note 5, no issues at all.