Have a defective GS6 edge plus. Got a replacement phone and have to return the defective one. How do I clear the information in the phone?
Click here:
Perform a Factory Data Reset (Device Powered Off) - Samsung Galaxy S6 edge + | Verizon Wireless
Thanks
Kaja2001 I am happy that we were able to replace your defective phone. We will be more that happy to provide you instructions on how to rest your phone. Please select the link: http://vz.to/1o4wYiE
RalphT_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!