While out of the country i turned off data usage; now Message+ is not sending or receiving texts. Any idea how can I resolve this issue?
Do you have the wifi radio on and connected to a local wifi hotspot?
Yes, I had turned off data usage while away, but I'm now back home and connected to wifi.
We want to make sure we are on the same page with this. Have you turned data back on now that you are in the United States? Are you able to surf the internet?MatthewT_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Yes, I am online (WiFi), I have turned data on & airplane mode off
I think the VZW rep was asking if you have turned on the cellular data back on since you return the USA? You responded that you turned on the wifi data. Have you turned on the cellular 4G/3G data?
That's a good start. Are you able to go online if you turn the wifi off? What happens if you can't? Do you get an error message?MatthewT_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
