I have no sound when I shoot a video using the camera in my phone.

jayray15

I recently shot some videos and when I try and play them back it says they can not be played. However, I can see them but I just don't have sound. I also went in and played some that I know worked and those also are now saying they can not be played back and I can see those moving but sound. Any suggestions on how I fix this or why it happened?

SuzyQ

I don't know why it happens or how to fix it.  Interestingly, this just started happening on my Turbo this weekend.  I message overlays the video (that is playing) saying the video cannot be played, and the sound is missing.

Oddly, after a few views like this, it DID play, with sound, once.  I'm as puzzled as you are. jayray15!