Why won't my device maintain a charge?

Question

I'm having difficulty charging and maintaining a charge on Samsung Galaxy S3.  I installed a new duracell battery but that did not resolve the problem.  It seems like the problem is the connection to the phone's charging port, can wiggle the micro usb connector left and right.

KenCarle3 · Accepted Answer

ChristinaM_VZW

Thank you for your response.   The phone has not been damaged. After

additional online research it seems many people state the necessity to

only use the OEM plug in charger and USB cord that were provided with

the phone.  I have been using a more convenient alternate charger and

cord.  I've switched back to the original OEM charger and cord and the

phone seems to be charging better.  The connector fits more snug in the

phones charging port.  Time will tell if that resolves the issue.  So

far so good.

Thanks again,

Ken