I have been a customer of Verizon since 2004, and I have to say I am very upset and disappointed about how they are handling the pre-order situation of the Galaxy S7 Edge. I pre-ordered my phone on the 6th of March and as I started the process was told my phone would ship on the 11th, once I finished the process it changed to the 31st. It's frustrating because I have a friend who is on AT&T who pre-ordered his on the same day and he has had his phone for a couple of days now. The fact that customers of other carries are getting their phones a few days earlier wouldn't upset me, but that fact that i'm being told I will have to wait 3 weeks is ridiculous. I would have at least liked to have gotten an email or something from Verizon with an explanation/apology, instead every time I call or chat with a CS rep I get a different explanation. What was the purpose of pre-ordering? I could've just waited for it to be available in the stores if i'm going to have to wait until the 31st. Not to mention this most likely means I will miss out on getting the free S2 watch. Normally I'm a pretty patient person, and this is the first time I've ever complained about any thing with Verizon, but as a customer for over 10 years who pays roughly about $200 a month, this situation has me pretty upset.
