I turn it off a couple of hours and it cools down then when I use Facebook or my other applications for five or ten minutes it gets warm or hot what should I do ?
We want your device to work flawlessly, Juniorgirl88. When did this issue start? Is your software up to date? What troubleshooting steps have you taken so far to resolve the issue?RobertH_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
It started about a week ago I reset it yesterday
On Apr 26, 2016 8:42 PM, "Verizon Wireless Customer Support" <
Thanks for taking the time to provide this insight. Do you notice any difference after the reset? Any changes to the device in the past week? YosefT_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
It is still getting warm not hot
On Apr 28, 2016 9:01 PM, "Verizon Wireless Customer Support" <
It won't load Facebook either
