Tried all the recommended methods on website
What recommendations made by whom on what website?
Caherrick, it is never good to have your phone not power up, let's do some work to get the device up and running. Can you tell me what happens when you try to place the phone on the charger? Does it light up? What steps have you tried? Please let us know.
VeronicaM_VZW
Follow us on Twitter VZWSupportIf my response answered your question please click the�CorrecttAnswer�� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!