After last update my phone started showing deleted text messages, over and over.I reset the phone but now I'm back to 5.0 and when I use the Samsung verizon assist software it says I'm updated but I'm not.
I know that text messages are essential for our daily activities, nicatlanta. I understand that the issue started after a software update. First step to resolve this issue is to confirm the current software version of your phone. Please provide the Software Build version of your phone as per this link: http://spr.ly/6580BiQSg
AntonioC_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Receiving old text messages is certainly a concern, nicatlanta. Let's figure out what is going on. Has this happened since the reset? What software version are you using? Here's how to find out http://vz.to/1qqITJ8JosephE_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
