S5 hotspot worked fine two weeks ago and now it's incredibly slow and not working right. Tried the powering it down and removing the sim for 30 seconds and it didn't work. Same area it was at when it worked before. 4G LTE full bars. Any advise how to fix it?
We're here to help. Were there any major changes done to the device prior to this beginning?KleoL_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
None that I know of.
Drchurch13, the mobile hotspot feature is something that I take advantage of myself. Let’s get yours back to 4G LTE speeds. What zip code are you in with this issue? If you have your mobile hotspot disabled, do you have issues with data access in this same area? Are there any other Verizon users with data or mobile hotspot issues in the same area?
MarkP_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Like I said it worked fine about a month ago. I cleared all the Cache and deleted some apps. There was only two apps that weren't originally on the phone. The Internet is slower on my s5 compared to my iPhone5. I live in the 56601 area.
