So far the Turbo 2 has been the worst phone I have ever owned. The processor is so slow it is unbelievable. I do not have many apps on my phone that were not factory installed. I ran a check on it to try to clean it and no luck. I have to restart the phone several times a day just to keep it happy. To make matters worse it can't hang onto a cell tower. My service has been unbelievably inconsistent since I've had it. I've placed at least two calls and two chats with Verizon. All of them supposedly being followed up by a courtesy call to make sure they fixed my problem. I've never received a call and I still have all the same problems. I am so disappointed and upset. I run a business and cannot even keep on the phone for longer than a minute and a half unless I sit perfectly still. I mean this is ridiculous.