i use fingerprint to unlock my phone, but i want to change it. it wants a password, and i don't remember it. is there a way to change it on the verizon site?
HaiLee3 We're sorry to hear you forgot your password. Unfortunatley, Verizon Wireless does not have access to this information. You would need to completely reset and erase your phone. http://vz.to/1TayCri
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