If so, why - this is the only service that will put the device in Ultra-low power mode and allows custom text messages with ring to the screen.
So I had the same problem with this I contacted Samsung customer support. I was informed that Verizon Wireless has the option to customize their phones to meet their needs. They said that they already offered these features through Verizon support which is complete [removal required by the Verizon Wireless Terms of Service]
This is the Samsung pay all over again. So inconvenient does Verizon give you the option to ring your device when lost. Does Verizon give you the option to pinpoint the location of your phone so you could go pick it up if you misplace it. No they do not do any of these things Verizon fix this [removal required by the Verizon Wireless Terms of Service] immediately
It's called Android device Manager and it works the same way. Samsung piggybacks off that system.
Actually it's not the same as Android Device Manager.
Samsung Find My Mobile does the following (that ADM does not):
I want this feature reenabled on the phone as ADM or VZ are not duplicating these features in their service. Plus this is free and provided by Samsung for all their phones (if the carrier would stop messing with the feature set).
ADM does 2 of those 3... It doesn't allow you to remotely switch the GPS on, but if your phone is locked they can't shut off GPS anyway
FYI I used ADM to track my grand daughter.
Samsung has find my mobile app in the works. To put a stop to Verizon and Sprints nonsense. I agree that ADM is not near as good as SFMM. That being said you still get some features. Like wipe my Samsung pay and lock phone. All is well that ends well, I guess.
Yes Verizon did block Find My Mobile. I just spent 2 hours on the phone with both Samsung and Verizon, an hour of that as a 3 way call with both. Verizon has blocked the service and has give the technicians no indications of why. I would agree with many of the other comments. I much prefer Find My Mobile and I am extremely disappointed in Verizon for blocking the feature without disclosing that. I am seriously considering taking my S7 back and going back to my S6.
Hmorgan, having the ability to find your phone in the uneventful situation of losing it is a must. Although Samsung Find my Mobile is not something that is offered at this time, we do have Verizon Support & Protection which shields against lost, damage or stolen. Click here for more information. http://spr.ly/6588Bg2Gr
I'm really appalled to hear that Verizon Wireless disabled this feature in the phone that I paid full retail price.
And then has the "gall" to come on the board and shill for a paid version that does less than the free version (i.e. FindMyMobile).
Maybe in the future I will look to buy my phone and service elsewhere!
I've just canceled the Total Protection Plan monthly on this line due to this outrageous "shill".
hmorgan,
I regret to learn about the experience you are having with the Find My Mobile feature on your S7. We always want you to have the best device experience. At times, Ssome features may not be compatible with the way our network works. We work very closely with the manufacturer’s of the devices we offer to always offer the latest and greatest phone features. Sometimes, our hands are tied on certain services that can be available. For more details on this topic, I do suggest reaching out to Samsung directly at 888-987-4357.
JuanD_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Verizon.. I like it that you'll provide me with a new phone, but I hate it when my phone has LESS FEATURES than my old one. I don't need my phone constantly checking location 24/7 so your Verizon Protect app or Android Device Manager to find it. I should be able to use Samsung provided features with my Samsung phone that I'm paying for!! I shouldn't have to root my phone just to get this feature that makes my phone worth it.. and I'll repeat what everyone says multiple times.
Samsung Find My Mobile is the only app known without using root to be able to remotely from a website with these additional features...
ENABLE ultra power saving mode to help keep the phone awake till you find it
AND
LOCATION even if you turned your GPS/LOCATION OFF.
I don't understand why Verizon had to remove a wonderful feature and not provide a reason.. makes me consider dropping this carrier for this exact reason.
