Hello I just updated my phone to the Marshmallow OS but now I can't do anything! It lags, it stops, and it's buggy. Now I just my old OS back so I can use my phone without a problem or glitches. Please help
Uninstall fb and reinstall.
MannyVenegas,
Help has arrived. I love my s6 and want to make sure that you get back to loving your phone This software update was are intended to improve the function of your phone. Are you having issues when accessing a specific application? Are you getting any error messages?
Here to help.
YareliM_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I am having the same issues ...contacts are all messed up... will not load Facebook pages or Internet pages for more than a min on wifi, have to continuously turn wifi off to use Internet. Ready to throw the phone.
I'm having the same issue saveing anything from Facebook to my phone now. It says Error saving photo! Please help
We want to make sure that you get the help that you need Pltfat804. Is this issue only happening when you use the application? Please try from the web browser as well. Were there any error messages when you performed the update? Please try settings> Applications>Application Manager> Select Facebook> Clear data and cache. Please retest after and share the results.BobbyN_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
To answer the OP's original question:
You cannot revert to the old OS version.
You can however factory reset without restoring any apps or any old data which may not be compatible with the update and start fresh by downloading new copies instead of old data from the Play Store.
It only happens in Facebook. I can save image in everything else. In
applications manager it doesn't give me an option to clear my cache onle
disable and force stop.
On Apr 11, 2016 10:59 AM, "Verizon Wireless Customer Support" <
