If you’re already with Verizon, you can receive up to $300 when you trade in your previous smartphone and upgrade or add a line for the Samsung Galaxy S7 or Samsung Galaxy S7 edge†.
† New device payment activation req’d. Trade-in must be in good working condition. Trade in for account credit or VZW gift card. Trade-in values: $100 (any smartphone); $200 (iPhone 5s, Samsung Galaxy S5, Samsung Galaxy Note 4, Motorola Droid Turbo or Turbo 2); $300 (iPhone 6, iPhone 6+, Samsung Galaxy S6, Samsung Galaxy S6 edge, Samsung Galaxy S6 edge+, Samsung Galaxy Note 5 or LG V10).
http://www.verizonwireless.com/news/article/2016/030/a-new-samsung-every-year-get-one-with-verizons-new-annual-upgrade-program-for-the-samsung-galaxy-s7-and-galaxy-s7-edge.html
I upgraded my phone based on your note aabove. I was told by the Verizon store where I upgraded my phone that I should get a text message about trading my phone, but I never received the text message. Then I contact Verizon Wireless through the online chat function. The customer support person stated this in the chat:
[Removal required by theVerizon Wireless Terms of Service]
I do not understand how a promotion that was written by you on 3/14/16 would expire by 3/17/16 (*with only 3 days), nor do I understand why if the phone needed to be activated by a certain date, it would not be noted in your promotional note on Verizon’s website. None if this information was relayed to me or provided in your promotional note. This seems like fraudulent marketing. Please advise, since I do not know what to do next!
Thank you
