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when trying to charge galaxy note 3, phone will not go into sleep mode, and doesn't charge unless phone is powered off.
We want to be sure your device is functioning properly. May we ask how long this has been occurring for? Has there been any physical/liquid damage done to the device?KleoL_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
