IS there a simple fix?
Sheila7615 - Ensuring your phone is working properly is paramount. I welcome the opportunity to assist you with your device issue. If your phone is giving you an error message that the Contacts has stopped, the simplest fix is to pull the battery as follows and then retry: http://vz.to/1N0Y9Qm. If that error message is still occurring after completing these steps, please let us know as there may be something more going on with your device that we may need to look into further.
EbonyR_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
