Accounts can no longer sync!!! Update a complete failure!

PheonixSmith

Since the "Great Update" I have multiple accounts that will not sync. The accounts state that the sync feature is turned off, BUT it is not. The local store and I have tried everything we can to figure this out. I am told the only option is to factory reset my phone............REALLY???? Things were working just fine before the update! Any ideas?

Verizon_Support

I'm so sorry this happened PheonixSmith. Updates are meant to improve service not make it challenging. Let's look into this together. What have you tried so far? Have you deleted and readded the email account? Is this only Email or are other app involved as well? For example can Facebook sync?
JoeL_VZW
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