How do I stop messages plus from showing email addresses in the contact list?

I think there has been a new update to this app because I wasn't having this problem before. I have my contacts set to display only my phone contacts (not any of my email addresses from google or microsoft exchange). Now when I try and text someone in Message Plus and I type in a name it suggests a bunch of random email addresses from my other accounts. It used to only suggest the list of numbers from my phone's contact list. How do I fix this? I only want to see numbers that I can text, not email addresses. I have not changed any settings in my phone so I don't know why this started. Thanks!

Accepted answers

Scottandtisha

Got an update this morning. Looks like they fixed it. Email addresses show up at the bottom of the list, after all the phone numbers.

Verizon, thanks for listening.

All comments

Eellis

Same here! Searched through all possible settings. No luck.

Verizon_Support

I'm sorry to hear this is an issue. It is designed to have email addresses when searching for contacts.
JoeL_VZW
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RyanBaker500

It wasn't like this before. We should be able to list only #'s since we are trying to text/message people. If I wanted to email people I would open the email application. I understand that some people may like this feature but not everyone will and we should be able to turn it off. I'm not even sure which account they email addresses are getting pulled from since I have several accounts. The whole thing is very frustrating.

RyanBaker500

Most 3rd party applications allow you to not list email addresses.

Verizon_Support

RyanBaker500,

I completely understand your concerns regarding unwanted emails showing in your contacts. With the new updated Message Plus application this is a standard feature. However, I will enter feedback to our development team for possible updates to this option.
JasperM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Eellis

I'm with Ryan. This is a pretty significant annoyance since I'm not messaging to people's e-mail. It takes away a convenience factor. I don't think I'll stick with Message Plus if this is the way it's going to be.

It pulled e-mail addresses from everywhere on my phone...Gmail and Contacts.

If Message Plus draws from the Contacts App, why can't it pull based on preferences to "show phone only" as opposed to "show all contacts"? That would give people the option to set it both ways.

tommy_b1

I'm going to point blank tell your developers and the messenger product owner that this is a HUGE FAIL - makes the app worthless, ignores the phone setting to show only the phone contacts, complete and utter FAIL from a business, usability, and over all domain understanding on the part of the Messenger + team. Uninstalled, won't be using, pity your people completely fail to understand the difference between email and texting...

I'd feel better if this was a bug and not a feature, because then at least it would look like your PM/PO know what they are doing and dev/qa jsut dropped the ball...knowing this was intentional is just plain worse...

RyanBaker500

I am glad I am not alone here. Thank you all for your comments!!

Scottandtisha

Glad you mentioned it ... It was a very unwelcome annoyance to me also! For now, I have migrated to Google Messenger. I'd be interested to know what you guys are using.

WhatIsTDCS

Yes, I too have changed BACK to Samsung's default messenger app after dealing with this email suggestion [removal required by the Verizon Wireless Terms of Service] for a day or two. Cmon Verizon, step up your game, this was a stupid decision.

Jdancer323

I literally just posted about the same thing. It has been driving me crazy. I'm hoping that they fix this because I love the app but I'm not willing to put up with this issue.

hafs

Trying to type in a contact's name to send a message takes about 15 times longer now because of this update. Terrible idea to not have the option to turn it off. Is there any way to downgrade a version until they fix this?

BiggyE

Glad I'm not the only that was having issues. I've been trying for weeks to get rid of the emails from the contacts. I guess I will either use the stock app or purchase something else. Have been using this app for awhile now, what a shame they have ruined it.

Scottandtisha

Got an update this morning. Looks like they fixed it. Email addresses show up at the bottom of the list, after all the phone numbers.

Verizon, thanks for listening.

Scottandtisha

I do have one more recommendation. When I open the app, my cursor is in the address block, but the keyboard is minimized. I have to click down on the message box to bring up the keyboard and then click back up to the address block to type in the recipients. I wish the keyboard would be made active from the moment the app is opened.

Craigzter

There is no update on my phone for message+ (Note 9). I called Verizon tech support and they knew of no update either. Email addresses are still showing up first. Tech support had no answer.