Android 2.2 Update fiasco: Open letter to CEO Mr. Ivan G. Seidenberg

droidinc_user

Hello Mr. Seidenber. I hope you are aware of frustration going on among Droid Incredible users. How can you call yourself no 1 provider when you can even push a 90 Megs file to a couple of millions incredible users. If your network can’t even handle (with 500 kbps speed )180 Seconds per phone  to download, why are you even advertising and selling so many smart phones.

If your Verizon data network is so poor you should have approaches this update in so many easier ways,

• Update though Wi Fi
• Download and update thorough the Desktop (for IT professionals using apk or exe files)

I hope you can understand the frustration for Droid Incredible users and talk with VP of software deployment team and hope next time it will be planned better.

g0dhand

I don't know how technically inclined you are, but outside of the realm of popular media files (music, movies, video games, etc), 90 MB is on the VERY LARGE side of the scale in terms of sending data.

 

Also, that rate of 500 Kbps you're speaking of;  500 Kbps is the MAX rate of throughput in regard to bandwidth.  In the history transferring data across the internet, no WIRED (as in NOT WIRELESS) modem has EVER come close to their maximum throughput threshold.  Period.  In fact, it's highly improbable.  Thus, your assumption that everyone should receive 90 MB files at 500 Kbps while Verizon issues the Android OS 2.2 update is highly falsified; Nevermind all at once.

 

Do not forget that Gigabytes upon Gigabytes of data are transferred via the network on a day-to-day basis;  Nevermind just for the update.

 

Are gigabit ethernet modems/cables (CAT-6e, etc) faster than 10/100-based equivalent equipment?  Absolutely, and noticeably as well.  But will you ever see a Gigabyte/second on gigabit equipment?  Never.  And this is on an ENTIRELY WIRED NETWORK.  Wireless networks experience less actual throughput when compared to their potential throughput, becuase the data is broadcasted, not sent through actual hardware.

 

Now in regard to your frowning about why not everyone could receive the update all at once. Let's have a scenario, shall we:

 

Let's say you're correct that there are 1,000,000 Droid Incredible users; all whom do not yet have the FroYo 2.2 Update.  At 90 MB/file for each 1,000,000 users, you have:

 

90MB X 1,000,000 = 90,000,000 MB in total to transfer evenly among all Droid Incredible users.  Divide this by 1024 (the number of MB in 1 (one) Gigabye (GB).  That's roughly 87,890 gigabytes.  Divide this number again by 1024 to get the total number of Terabytes (TB) of data sent all at once (1 TB = 1024 GB).  That's roughly NINETY (90) terabytes of information to stream WIRELESSLY across the entirety of Verizon's network.

 

Calm down and be patient.  The update will come to everyone within this week, and if not, it'll most likely be here for ALL within the next two weeks.

 

After reading your complaint to the CEO (whom of which will most likely never read), it's obvious that you lack this knowledge.