I can't send text messages with images. Samsung said it is a Verizon issue. I went from the SIII to the S7 this weekend and supposedly something in my Verizon profile needs to change. Is this true?
you can't send 'em over wi-fi, need to be on the network.
Thank you for the response but that's not the problem. I have tried sending w/ wifi turned off and data on.
Could the images be too big?
I’m sorry to hear your picture messages are not being sent on the S7, MsChief. Let’s get to the bottom of this and find a solution. What happens when you attempt to send a picture message? Do you get any error messages? Are you able to receive picture messages? Thank you in advance.
AntonyC_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
I can receive picture texts. When sending I get an error that says it's an invalid destination address.
MsChief, with such a new and awesome phone we want you to be happy and comfortable. Lets look into why this is happening. Are you able to receive picture messages? What steps are you taking in order to send them?
MarcusS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Yes, I am able to receive text messages with pictures.
To send a text message I start to compose, click on the paper click. Select Gallery. Select my photo. It attaches. It tries sending as mms and then I get the error noted above.
Those details help MsChief. We want to get this working. Have you tried to send picture messages while connected to the Verizon (LTE) network? Or only while on WiFi? If only WiFi, please try over our network. Also, is this happening when trying to send to any number?
ErinW_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
