I've notice the last couple of days that I do not have 4G although I have 3 bars signal showing, my zip code is 55060. I've tried to restart the phone to get 4G with no success.
I just discovered that when my WiFi is on the 4G is off. When I turn off my WiFi the 4G comes on.
Gbktoledo, we want to ensure your data services are working as they should. I welcome the opportunity to assist you with this matter. There are no issues reported in Owatonna, MN. Are you seeing a 1x or 3G where the 4G used to be or nothing at all? When you try and access data are you getting an error message that the network services are not available? Please provide a few more details.
EbonyR_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
There is nothing at all, no 4g, 3g or 1g. I use WiFi for all my data so there are more issues there except a low WiFi signal strength even close to the router. I am up to date with all the OTA upgrades. I have not installed any new apps in the last couple of weeks.
Gbktoledo, that information will greatly help us. Let’s look more into this together. Are you able to make/receive calls and text? Do you have mobile data turned on? Settings>Data Usage>Turn on mobile data. ZangY_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Data is turned on and I am able to make calls.
