I have searched everywhere for any help. Right now, my watch is useless because I use it for texting with voice while my phone is in my pocket, I have an Edge 6+.
I rely on my smart watch every day too, NeilKeyWest. Software updates should be making your phone and accessories run smoothly. Let’s turn this experience around. What make/model phone do you have? Are you pairing your device with your Gear S2 via Bluetooth? Please share details.
AnthonyC_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
I have a Samsung Galaxy 6 Edge Plus. Yes, I am pairing with Bluetooth. I have disconnected the watch and re-paired it. I have uninstalled the Gear program and reinstalled. The watch receives notifications from the phone but the voice command stopped working. Worked fine before the update.
NeilKeyWest, we want to make sure that you can utilize your Gear 2. Have you tried a factory reset on the Gear 2? This might help clear up any cause for the voice commend issue.
HarleyE_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Unfortunately, now my watch is useless. It connected via Bluetooth, but just sits on the "waiting for connection from Samsung gear..." screen.
