Why do I get an invalid number error when I try toaccess my voice mail?

I can't get to voicemail on my Samsung cell phone to hear my messages. When I go to messaging and then to voicemail I'm told to press CALL to dial voicemail when I click OK I get an INVALID NUMBER message and it doesn't dial voicemail. How do I fix this?

Accepted answers

pherson

GO in your contacts and look at the contact info for voicemail and see if it says *86 in there or some random number.

All comments

Ann154

Have you tried dialing *86 to access the voicemail?

cjl58

Yes, but they rejected my password.

Ann154

Have you tried changing the voicemail password through your MyVerizon account online?

cjl58

Yes, I did that and was able to hear my voice mails. However, I still can't get to voicemail by choosing the CALL option on the cell phone like I previously could.

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