righ back tone won't set

shellybug1971

I'm have the exact issue as someone else. I have been trying to switch my ringback tone. I've rebooted my phone. I've checked to make sure that the days of the week are set properly (all five). I'm working through Verizon Tones. The tone I want is set as default. I can hear the tone when I play it from Verizon Tones. HELP???

Verizon_Support

Shellybug1971, I love using Ringback Tones on my device. Let figure this out. Is the tone appearing in your purchases? Are different tones set for each day of the week? Let try to manage the tones from the Verizon Tone site and not through the app: http://vz.to/237CH6Z
AlbertoR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!