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CHANGING BACKUP DISPLAY ON PHONE

I have the LG Lancet phone, and I want to change the background and image. I go in and change it just like online directions say, but it still won't change. I'm sure it is operator error, but what am I doing wrong?

Thank you very much for any help you can give me.

Debbie

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Verizon_Support

dspowers-

I know how important it is changing your wallpaper and I definitely want to help in resolving this mystery. Has you been able to change it in the past from this phone? Are you using a picture from your gallery or a picture form a third party app?

CarmenT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

dspowers

It is a new phone (as of the date of first post) and this is my first time trying to change it. I am trying to change it to one inside the phone, not a picture I took or 3rd party.

Verizon_Support

Thank you for those details. We want to make sure you are able to change your wallpaper. Follow this link with detailed instructions on how to do this, https://www.verizonwireless.com/support/knowledge-base-156520/. Let us know if this works for you.

JavierMD_VZW

Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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