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Facebook Text Messages

jcb0121

I just got a new Verizon phone and a new number a week ago. Ever since I got the phone, I have trying to sign up for Facebok Texts. I send the letter F to 32665 at least once a day and I never get a confirmation code. My friend got a new phone, but not a new number and they got the confirmation code within seconds of sending the message. Would it have anything to do with me getting a new number? If there is anything you can do to help me please tell me. Thanks!!

Comments

SuzyQ

You need to log onto your facebook account on the computer and set up Facebook mobile. It may still be linked to your old phone number - so log on and see what the settings are currently. HTH,

monettey66

I was getting my messages and posts from Facebook and about 2 weeks ago, everything stopped. I have gone to Facebook and deleted my number and requested it again. sent the text messages from my phone and nothing. I can NO LONGER receive any thing from facebook.

SuzyQ

My Facebook messages and alerts still seem to be intact. A few things you may want to check on as it MAY affect how and when you receive the alerts:

1. Time of day for notifications - I have mine set to only notify me between 8 AM and 10 PM so anything that happens overnight doesn't get sent to the phone.

2. Activity from specific people - I have mine set to notify me only when a few select people (family) post something, so I'm not getting tons of notifications - and if they aren't posting, then naturally, I won't get messages. With new privacy settings, you may have to specify who you want to hear from....

3. Mine is also set NOT to text me if I am logged in - and if I have the little box checked that says "Keep me logged in" - closing Facebook on my computer does NOT log me out, so therefore I receive no notifications. I have to go over to Account, scroll down to LOG OUT, and deliberately log out of Facebook, not simply close the window, to start receiving texts.

So, with recent changes in the way Facebook allows you to share information, and settings you may or may not have set up, you may not be receiving the notifications you think you have set up. Check your settings, and which notifications you are requesting, time of day, and whether you receive them if you are logged in or not . . .

HTH,

MistaC87

I'm basically having the same problem and this is getting REALLY annoying.

I had this service turned off about a month ago. I then went to turn it back on a week ago with my number still activated on the website, but I was never able to get any messages to come through from Facebook's number (32665), so I went in and deactivated my number thinking I could reactivate it. Now, when I go to reactivate through the website or via text message (by sending F or ON to 32665), I do not get a response whatsoever.

I've called Verizon, they tell me the problem is on Facebook's end, and that I need to contact Facebook, so I contact Facebook, and they tell me I have to call Verizon because it's a problem on their end, so I contact Verizon again and they tell me they have NEVER supported texts from Facebook (32665), and that I would have to contact Facebook. I had TWO DIFFERENT people tell me this. One person even told me "I talked to my supervisor about this and we do not support Facebook text messages, or messages from that number. We never have."

I then decided I was speaking to a complete idiot, so I called back hoping to get a different representative. I did, but this different representative told me the same thing, and both persons refused to help me with the situation. They wouldn't even troubleshoot with me, or offer me possible routes of ways that I could fix this. Talk about amazing customer service and support.

I have checked my settings multiple times on the Facebook website to make sure I receive messages from FBOOK (32665) at the time I SEND THEM. I also went through on Verizon's website to make sure there are no blocks on my account from that number, or premium messaging, and there is not.

Who knew that I would start thinking about switching to a different carrier over something as silly as this? I don't enjoy being LIED TO or representatives refusing to work with me.

austispumonti

if you have a block for premium messaging on your verizon account then you wont receive the alerts

SuzyQ

No, the premium message block does NOT block Facebook texts. I have the block, and I also get text alerts when family members update their FB status, or someone sends me a message.

Link-

Well, after about a month and a half of no text communication with Facebook, it magically started working again, today, along with AOL Lifestream. Whatever was done recently, if anything, fixed my problem. YMMV.

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