My battery drains faster since I have marshmallow
Which phone model do you have?
My phone is a note 4
We want you to be able to use your device to its full potential Beasly. Let's be sure to get the phone working the way it should. Are you using the original charger to charge the device or are you using a different charger that you purchased? About how long does your battery last?
RashadM_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
I'm not using the correct charger and a full charge last 4 hours
Let’s continue uncovering the cause of this, Beasly. We’d like for you to run the Battery Health Check and report back with your results. Here’s how to complete these steps: http://www.verizonwireless.com/support/knowledge-base-201171/DavidH_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
