Greetings,
I purchased my Note 7 online - not through a store.
I do not wish to have a new Note 7, nor do I wish to have a downgrade, such as a S7.
How do I go about having service restored to my previous phone?
Thanks!
If the SIM card is the same size, just put the SIM in your old phone.
If the sizes differ, then take the SIM out of the Note7, put the correct SIM (the same one that was in the phone if you still have it), and log on to your account and follow the prompts to switch devices. You may need to disable wifi for the network connection to be properly synced up, then enable it once connection is established.
And will it be possible to get my "Month2month" discount back if I had it before I got the Note 7?
If you are referring to your Month2Month $15 or $25 discount on the More Everything plan, and you changed plans to get the Note 7 to one of the S, M, L, or larger plans - then no. More Everything is no longer, you can't go back. The line access fee on the newer plans is $20 per line for non-contract, BYOP or DPP phones.
If you mean something different, post back and clarify.
What if I got the Note 7 upgrades through the DPP, had the "Month2Month" discount before, made no changes to the "More Everything Plan" (just upgrading through DPP), but now that I am returning the Note 7? Since I am returning the Note 7, shouldn't the "Month2Month" discount be reinstated since this is being returned due to the recall?
