Child Item

Site Totals

61264 Questions Answered 267 Categories

Convoy 2, turn on usb mass storage keystrokes. Dead screen.

I am looking for help turning USB mass storage ON with a dead screen. Samsung Convoy 2.

I can get this far,

Menu (center button), 9 (settings), 2 (tools), 8 (usb mass storage?)

Can't figure out what to press after 8. I just need to download the pictures of the phone. I've looked at data recovery software, but they've all needed to have USB debugging turned on, and I don't know the keystrokes for that either. Can't find it with google.

Thanks,

Monte

Comments

SuzyQ

Make sure the phone is connected to your computer via USB cable. THEN follow the menu sequence you stated... the phone's SD card will show as a drive letter in your computer. If you do not have a micro SD card with pics stored there, then this method does not work.

You may want to try a third party program called BitPim to connect the phone to the PC and have the files on the phone viewable. BitPim.org

Verizon_Support

Lets work together to find what you are looking for. Here is a link to the prompts you would follow to turn it on http://spr.ly/6581BIxp7 Here are the steps for transferring pictures to the computer http://spr.ly/6582BIxpC Let us know if there is anything else that we can help with.

JoelR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Child Item