and the phone died. do i have to factory reset?
BONHOU25, we want to bring life back to that phone. Did you enable the security lock feature in Settings on that device? Was the device locked and prompts you for a password, pin, or pattern?
LasinaH_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
